A COUPLE stranded in Greece after their flight was cancelled say they feel 'let down' by their airline.

Georgina and Rich Lockett, from Winsford, say they only found out their flight home from Kefalonia had been cancelled two hours after their plane was due to take off at 8.15pm on Sunday, May 29.

Speaking to The Guardian, the couple slammed Tui for failing to inform them about what is happening.

The pair say they were ‘kept in the dark’ and only managed to retrieve their luggage after waiting for several hours.

“It was an absolute fiasco,” said Georgina, 64, who runs florist business Georgina’s Incredible Blooms on Winsford Market.

“We were left to fend for ourselves.

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“It has been a bit fraught and caused a lot of uncertainty.

“I booked the holiday after the loss of my father. A break to get away was ideal but this all adds to stress when you don’t need it.”

The couple spent a week in Lixouri and checked out of Hotel Apollonion at 11am on Sunday, May 29 to travel home.

Rich, 49, a data analyst, said: “We’re one of the lucky ones, we’ve had our holiday and it was fabulous.

“But some people have had their holidays cancelled.”

The couple were eventually provided with emergency overnight accommodation and checked into their room at 1am on Monday, May 30.

The pair now hope to fly back to Birmingham this evening, Monday.

Georgina said: “We should both be back at work today and I’ve run out of my medication.

“We’ve also got dogs in kennels that we will have to pay extra for and we will be charged extra for the airport car park.

“We have been coming to Kefalonia for 10 years. The Greek people are fantastic.

“They are lovely and friendly and make you feel so welcome. They couldn't do enough for you. 

“We are hoping to put roots down and move here in five years.

“It’s just the lack of communication from Tui that has been very poor.”

A Tui UK spokesman said: “We’d like to apologise to customers travelling from Kefalonia to Birmingham, which was unable to depart as planned on Sunday, 29 May, due to operational issues.

“All impacted customers were offered welfare vouchers, overnight accommodation and were provided with meals while we worked through a new flight plan.

“We have been in contact with customers and advised them of their new departure time as soon as we could.

“We’d like to thank customers for their patience and understanding during this time.”