A CARE provider which provides home support for vulnerable and elderly residents in Winsford and Northwich has received a top award for the second year running.

Bluebird Care Cheshire West & Flintshire has been named one of the top 20 home care providers in Wales by leading home care review site, homecare.co.uk.

The home care providers were rated on their overall standard, staff, care and support, management and how they treat residents with dignity and offer value for money.

A sister of one customer, said: “Bluebird have been caring for my brother for over two years and during this time have been essential to him living in his own home. He loves to see the carers coming in, they always have a smile and communicate with him very well.

"They treat him with the utmost respect when bathing and getting him dressed. Dispensing his medication and ensuring his needs are met at all times. I have to say without their care he would not be living happily at home.

"Nothing is too much trouble if you need extra help and care they will always endeavour to put additional care in place when needed and I would have no hesitation in recommending Bluebird Care to anyone. All the staff are wonderful and deserve a medal. Without them, we as a family would be lost.”

Simon Robinson and Rebecca Zartarian, directors of Bluebird Care Cheshire West & Flintshire, said: "We are delighted to receive this award for the second year running. We work extremely hard to deliver the best possible care to those we support. The cornerstones of our business, quality, value, service and trust, are evident in all our reviews.

"We are so proud of our amazing team of carers who continue to put the needs and wishes of the people we support first, above everything else. We look forward to the year ahead and hopefully receive the award again next year! Thank you to all of our fabulous and caring team at Bluebird Care Cheshire West and Flintshire."

Amanda Hopkins, reviews manager of homecare.co.uk, said: “High quality home care is crucial as it enables people to stay living in their own homes and keep their independence, with their home care worker often becoming their friend and companion as well as their lifeline to the outside world.

“During the pandemic, their contribution has been invaluable as many vulnerable and elderly people have been forced to self-isolate and to some of these, care workers have been their only link with the rest of society. They have also been able to bring people living at home, food and the medication they desperately need.

“Our reviews are by those receiving home care as well as their family and friends. This helps people to search for the right care home provider, where compassion, trust and dignity are paramount.

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“Bluebird Care Cheshire West & Flintshire has shown that it provides care that is of excellent quality and we would like to congratulate it on being one of the top home care providers in Wales.

“Looking for the right home care provider can be time-consuming and arduous. We hope our awards help to make people’s search that little bit easier.”

There are 386 home care providers in Wales.

To see Bluebird Care Cheshire West & Flintshire’s reviews, visit homecare.co.uk/homecare/agency.cfm/id/65432192776