Middlewich's Manor Care Home told it must improve by inspectors

Following its latest inspection by the Care Quality Commission, Manor Care Home, on Greendale Drive, was deemed to be needing improvement in three out of the health watchdog’s assessment areas.

Inspectors rated the service as ‘good’ when it came to care and responsiveness, but said it needed to get better in areas of safety, effectiveness and leadership, resulting in an overall rating of ‘requires improvement’.

The latest report acknowledged positive changes had been made since the last inspection in April, which also found the home needed to make changes.

The inspector said: “The last rating for this service was ‘requires improvement’ and there were multiple breaches of regulation. The provider completed an action plan after the last inspection to show what they would do and by when to improve.

“At this inspection we found improvements had been made and the provider was no longer in breach of regulations, however the service remains rated ‘requires improvement’.”

According to the inspector, safety had got better since the home’s last inspection and systems in were in place to ensure people were protected from the risk of abuse. Residents also said they felt safe living at the site.

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The report also said medicine was managed safely and there were a wide range of activities available for residents to engage in.

Feedback from staff said they felt supported by their manager and systems were in place to make sure staff were supervised. Governance systems were also found to have improved and there was an increased level of oversight by the provider and registered manager.

The inspector added: “We will meet with the provider following this report being published to discuss how they will make changes to ensure they improve their rating to at least ‘good’. We will work with the local authority to monitor progress.”