A MOTORWAY service area in Warrington has been ranked the second worst in England by a transport watchdog survey.

Burtonwood Services at junction eight on the M62, placed 110 out of 111 stations with only 73 per cent of visitors left satisfied.

Transport Focus surveyed 11,600 customers for their opinion on subjects such as cleanliness, food and drink range, friendliness of staff and value for money between February and April.

Severn View services on the M48 in Gloucestershire was ranked the worst, with a customer satisfaction rating of 72 per cent.

The Moto-owned site has received several critical Google reviews in recent months.

One described it as 'tired and overdue a refit', while another said it is 'not very clean' and the restaurant had 'flies buzzing about'.

Other reviewers described the toilet facilities as 'grim', 'falling apart' and 'dismal'.

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This was followed by Cullompton on the M5 in Devon, Frankley southbound on the M5 in Worcestershire and Charnock Richard southbound on the M6 in Lancashire.

Norton Canes on the M6 Toll in Staffordshire topped the ranking for the second year running in the annual survey, at 99 per cent.

Almost two-thirds of services received a satisfaction score of at least 90 per cent.

Transport Focus chief executive Anthony Smith said: "Motorway users tell us they have a good experience when visiting service areas, but it's clear that many do not feel the experience is good value for money.

"They want pleasant, well maintained facilities with good quality food choices.

"Motorway services continue to play an important safety role, providing drivers with the opportunity to take a break.

"Drivers in the survey confirm they feel less stressed and are more alert after stopping at motorway services."