A CARE home has received a positive report from the Care Quality Commission after an inspection earlier this year.

3L Care Limited, in Crook Lane, was rated ‘good’ in the categories of safety, leadership, responsiveness and how caring it is- they received an ‘outstanding’ rating for how effective the service is.

The care home is registered to provide accommodation and personal and nursing care to up to six adults with complex needs such as acquired brain injury, physical and learning disabilities.

The inspector said: “Staff provided excellent care and support that was met in a way people preferred and provided consistent and positive outcomes that exceeded expectations.

“Staff worked hard to provide a consistently better quality of life for people by supporting them to develop in areas such as communication, social interaction, education and independence.”

The inspector was impressed with the care that staff provide to the residents.

The inspector said: “Throughout the inspection the management team and staff were observed to be warm and affectionate towards people and often displayed physical contact that was appropriate and accepting from people.

“Family members described staff as being extremely caring and that the service ‘went the extra mile’ for people to ensure they lived a good quality life.

“The leadership of the service promoted a positive culture that was person centred and inclusive. Family members and staff all described the management team as supportive and approachable.”