A LIST of defects following faults with the construction of Orford Jubilee Neighbourhood Hub are still outstanding – almost six and a half years after it opened.

The Queen visited Warrington to officially open the £32 million facility in May 2012.

Now after coming under fire about the condition of the site’s facilities from Warrington North MP Helen Jones, LiveWire confirmed there are still a number of unresolved issues.

Galliford Try was the contractor responsible for delivering the hub.

Labour's Mrs Jones raised concerns following complaints from a number of constituents, including LiveWire members.

Constituents have highlighted problems over the standards of health and safety and cleanliness of the building, especially in the pool, changing room, sauna and steam areas.

Mrs Jones said: "When I contacted LiveWire and the borough council, it was clear that they accepted that my constituents' concerns were justified.

"In his response to me, the council's chief executive expressed concern at the condition of the facility and admitted that LiveWire have been falling below the standard the council expected in their attempts to maintain a clean and safe environment.

"He also confirmed that LiveWire had acknowledged this fact.

"It is simply not acceptable that the facility has been allowed to deteriorate so badly.

"It would appear that little or no action had been taken when my constituents approached LiveWire directly to voice their concerns.

"Yet again, this organisation is failing to deliver an adequate service to the public.

"The council, to whom LiveWire is a contracted provider, seem to have no sanctions available to them when sub-standard facilities are provided, apart from having their commissioning team keep a close eye on the situation.

"Surely, the council's commissioning team should have been monitoring things far better and LiveWire should not have let their standards drop so badly.

"Something is wrong somewhere.

"Sadly, yet again, our public interest company's failings have highlighted the need for real change and a tightening up of the way these organisations operate and are governed."

But LiveWire insists health and safety, as well as the cleanliness of its facilities, is an 'absolute priority'.

A spokesman added: "We always listen to feedback from our members and we apologise if some feel that standards at Orford Jubilee Neighbourhood Hub are not as high as they should be.

"However, we are already taking firm steps to drive up standards at the hub.

"We have contracted external cleaners to improve the quality of cleaning, in addition to the daily cleaning tasks that are carried out by leisure assistants, and we continue to carry out regular health and safety checks.

"Some of the issues raised relate to construction faults that have been identified since the hub opened.

"We are working with the council to resolve a list of defects that are still outstanding with the contractor.

"We do believe that the majority of our customers have a good experience when visiting the hub.

"However, it is important to us that every single one of our valued members are satisfied with the facilities and we will continue to work hard to achieve this.

"We have invited Helen Jones MP, on numerous occasions, to see LiveWire facilities but she has chosen not to do so.

"This invitation is still open and we look forward to constructive dialogue on this and other issues."